- Cathy was so incredibly helpful in our apartment search! She was communicative and accessible (even while she was on vacation!) and she and her team made the whole process of applying and leasing with the Heller Organization easy and speedy! I had been in touch with Cathy for a few months leading up to our search because I was particularly interested in a specific unit, and while some agents would have disregarded me so early on, Cathy remembered me and my interests and went out of her way to help us out! She was so kind and even though we had to FaceTime tour the apartment while out of state, she was thorough and informative and answered all of our questions! If all NYC leasing agents were like Cathy, renting in New York would be a much happier experience for everyone!